Wow! These people care. They work to meet your critical needs, beyond just a car repair, beat time expectations, while doing top-notch work. My 2004 Honda Minivan is embedded in many of the most joyful years of my life, and today is “mission critical” in my food delivery work. I was referred to Simpson Brothers by another high-quality shop that does not work on hondas, and I stopped by and chatted with Paul and John last week to discuss my need for a quick turn around on my power steering issue. Since the minivan was still functioning, albeit leaving PS fluid along the way, we scheduled for this morning, which was a week out. I hoped that it wouldn’t take more than a day, and I could have it back by 5 Pm. As agreed, I dropped it off by 8:30 and was happy to hear from Ron that they should have today’s critical work done by noon. They gave me a ride home, where I was arranging a rental car, but before I could get that organized, and at 10:30, they called to tell me it was ready. The minivan is a “project” with lots of simmering issues, and we plan to get them done in “same day” service visits, but I’m cheered by the fact that, with their concern for meeting my needs, we will get it all done on a “triage” basis. It’s great to know I’m now in good hands re auto repair issues.
— Google Review